Pin Pics: Help

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PinPics Frequently Asked Questions

General PinPics Information

What is PinPics?
How do I buy these pins?
May I sell pins here, or contact your members?
Can I use your pin images?
Is pin trading by mail safe?
How do you calculate a pin's Coolness statistic?
Is there a Pocket PC version of PinPics?

Using the PinPics Database

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How do I register?
How does the listing and trading of pins work?
When do trade requests go out and can I see them before they do?
I received a database error while setting up trades
Is there more than one way to view the lists of pins?
Some pins are marked unauthorized. What does that mean?
What is a bootleg pin?
I noticed something about unauthorized versions on a pin.
Why do I show up as Anonymous?
I do not want to trade for awhile. Can I turn off my Trade Assistant?
How do I contact a member who has no email address?

Trade Communication and Etiquette

I received my first trade request. What now?
Is there anything else that I need to know?

Trade Complaints

I am having problem with a trade that I agreed to on PinPics. What do I do?
Who handles the complaints?
I’m new to this and I don’t want to lose my pins. How can I prevent that?
What is a third party trade and how does it work?

Adding Pins to the Database

Can I add a new pin to the database?
How do I add a pin to PinPics?
There are so many categories. How do I know which categories the pin belongs to?
I added a pin but just found it in the database. How do I delete it?

Adding Pictures to the Database

I see a pin on PinPics that doesn’t have an image. Can I add it?
I added a picture to PinPics and now it is gone. What happened?
Can I use a picture from eBay?
What is the easiest way to get an image of my pin?
How can I avoid the dark shadows I get behind the pin?
Is it better to scan my pin or take a digital picture?
How come when I take a picture the pin is out of focus?
Why does pin come out orangey or green?
Should I use my flash?
What format should I save my picture as?
What do I do if I can’t save my picture in either of those formats?
What programs do you recommend for working with photos?
Any tips for getting the best scan possible?
What is the ideal number of pixels for a pin image?

Questions or comments? Send us an e-mail at: info@pinpics.com
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